project management software

The "While You're Working on it" Theory 

Let me preface this by saying that we're always open to ideas for improving our processes. But, in some ways, we are like old folks who are just set in their ways.

We've had some clients ask us if we use a project management system when developing Web sites. Our answer is "yes". We've had some clients ask us if they can have access to the system to add their requests. Our answer is "no". Although on the surface it might seem like a great way to keep track of requests, we see it as a way for things to get really out of control really fast.