CRM

There are a lot of customer relationship management systems available on the market. Prices, features, technical requirements, and customizability (is that a word?) all vary. Whether you're looking at open source software or proprietary, you need to consider several factors before plunking down the cash or working with a certain consultant.

We're starting a series of multi-day technology training sessions in Albuquerque. They are designed for nonprofit and small business staff who are or will be responsible for the organization's Web site.