The Situation: The Environmental Research Design Association wanted to improve membership management by replacing their Joomla-based membership management system. The original system was installed by another vendor and was limited in what information was visible by the staff of EDRA. In addition, EDRA staff wanted their members to be able to register for their upcoming conference and future events online.
The Problem: They had an existing FileMaker system to manage their 3500+ records. It was difficult for the staff to create, find, and maintain member records. Conference registration was completed via postal mail creating a tedious process of keeping track of their international membership base.
Our Solution: CiviCRM was a perfect solution to how EDRA wished to manage their membership information. We installed CiviCRM and converted their records to fit the data structure. In addition, we setup their upcoming conference registration in CiviEvent.
The Result: EDRA members can join and renew online, update their contact information, and register for events. EDRA staff can keep track of this information in a centralized place with a user-friendly database format. In 2008 and 2009, they used CiviCRM to manage registrations to their annual conference with 600+ attendees. Also in 2009, we upgraded their site to the latest versions of Joomla! and CiviCRM.
UPDATE: The client has since redesigned the site. The screenshot below shows how it looked when completed in 2008.
